Following the General Regulation for the Protection of Data (RGPD) of May 25, 2018, Empreinte Nomade S.A.R.L. has adjusted its privacy policy to provide you with more information about how we use your personal data and about your new rights.

Empreinte Nomade S.A.R.L. uses your data to deliver your orders made on www.empreinte-nomade.com. We also use your data to send you offers and newsletters. As such, we wish to remind you that your personal data are neither sold nor exchanged under any circumstances. Data will be saved 10 years.

To change your communication preferences, go to www.empreinte-nomade.com in the section my account. Without action on your part, we will consider that your current choices suit you.

CNIL : DPO-55294 

GENERAL TERMS AND CONDITIONS OF SALES :

Empreinte-nomade.com - 01/09/2016

Please read these general terms of sales and these general users conditions before of the website Empreinte-nomade.com.

1. GENERAL:

1.a) The purchase of products offered on the website www.empreinte-nomade.com (hereinafter the "Website") is subject to these terms and conditions of the website ("Terms and Conditions").

These general conditions of sale are intended to govern the contractual relationship between EMPREINTE NOMADE S.A.R.L., R.C.S. PARIS 822 794 608 and the customer defined below as the person who makes a purchase at a distance through the site Internet www. EMPREINTE-NOMADE.COM and accepting these terms of sale.

1.b) These general conditions of sale specify conditions including ordering, payment, delivery and management of potential returns of products ordered by customers.

1.c) The client can simply consult freely and at any time these terms and conditions of sale by clicking on the link ''terms and conditions". Thus, any order involves final and binding agreement of the customer on the all terms and conditions of sale set out below.

 

2. COMMAND INFORMATION:

2.a) The Website used to order the company EMPREINTE NOMADE S.A.R.L. a selection of brand products Empreinte Nomade (hereinafter (s) "Product (s)"), directly online via Internet for delivery to book throughout the European Union and the rest of the world.

The website does not place special orders which include the creation of a product does not exist or more collections EMPREINTE NOMADE, or adaptation or customization of a product from the collections EMPREINTE NOMADE . These Terms and Conditions do not apply to special orders. For special order, thank you to contact our service via the contact link of the website.

2.b) If the customer wishes to order, fill it according to the instructions that are provided online form made available where it will include the information necessary to identify and include your full name, mailing address, phone number and e-mail.

2.c) The customer having chosen the products, validate their order, given a summary on the screen by "clicking" to demonstrate its commitment and acceptance of the terms and conditions of sale.

2.d) All orders placed with the company EMPREINTE NOMADE S.A.R.L. be confirmed to the client by sending an order confirmation and in the following ways: e-mail, phone number or mail.

2.e) Payment before the order can be canceled at any time through the establishment of a new order or by the non-payment of the amount of the order.
After the payment order may be canceled upon customer's request within the statutory period of withdrawal from the payment of the order (time of 7 days).

2.f) Images and product descriptions are for illustrative purposes only and are indicative prices can change at any time and any technical error and / or typographical errors may give rise to claims by the customer or cannot commit EMPREINTE NOMADE S.A.R.L.

2.g) Company EMPREINTE NOMADE S.A.R.L. advises customers who order directly on one of its websites to store or print a copy of the order before receiving the e-mail order confirmation sent by EMPREINTE NOMADE S.A.R.L.

 

3. METHOD OF PAYMENT:

3.a) All purchases made on one of the website Empreinte-nomade.com are payable to the order. No product can be shipped to a customer if it has not previously been set to 100% of the price of the product including tax and delivery charges incurred.

3.b) For no dispute about the amount paid by the customer cannot occur, EMPREINTE NOMADE S.A.R.L. always address the customer a confirmation of registration of order.

3.c) EMPREINTE NOMADE S.A.R.L. reserves the right to suspend any order and any delivery in case of refusal of authorization of payment by credit card or other payment from officially accredited bodies or in case of non-payment or fraud and prosecute the author of the latter.

3.d) EMPREINTE NOMADE S.A.R.L. can refuse to make a delivery or to honor an order from a client who has not fully paid or a previous order or with whom a payment dispute is on process.

3.e) EMPREINTE NOMADE S.A.R.L. reserves the right to pursue any attempts to use fraudulent means of payment and / or resolve disputes of fraudulent payment or attempted fraudulent payment amicably by customer payment of the amount due, plus handling charges, if any.

3.f) Payments accepted are: By credit card or debit card VISA, MASTERCARD, AMERICAN EXPRESS or PayPal.

 

4. PRODUCT INFORMATION:

4.a) The website site Empreinte-nomade.com products are sold with the characteristics required to comply with Article L 111-1of the Consumer Code, which provides the possibility for the potential buyer to know before taking the final order essential characteristics of the products they wish to buy.

4.b) Documents that are associated with products on the website Empreinte-nomade.com (descriptions, specifications, photographs, drawings, maps, graphics, etc…) are indicative and not binding on the EMPREINTE NOMADE S.A.R.L. respect for reality product, and cannot challenge the validity of an order or a sale. EMPREINTE NOMADE S.A.R.L.  cannot under any circumstances be liable to compensate or cancel an order due to the inability to use the product purchased for any reason or incompatibility with the product components.

4.c) Products and prices displayed on website EMPREINTE NOMADE are only valid within the limits of available stocks and do not give rise to any compensation in case of termination or cancellation.

5. PRICE:

5.a) Selling prices of the products are expressed in euros all taxes included (€).

5.b) Product prices can change at any time. The selling price used for the purchase of a product corresponds to that observed in line at the time of registration of the order on the website (except misprint).

5.c) Delivery costs and insurance are the responsibility of the customer and are charged in addition to the sale price of products.

5.d) The client will always be informed before the final registration of the order shipping charges related to said order, and payment will be requested from the customer for the full amount of the purchase, including the price of products ordered plus costs delivery. Thus, the confirmation of the payment agreement order by the customer implies that the latter agrees to pay shipping costs incurred. Shipping fees cannot therefore constitute a valid reason for questioning the order after final registration.

 

6. TERMS OF DELIVERY:

6.a) Empreinte-nomade.com delivers in the entire European Union and the rest of the world. For countries outside the EU, delivery is based on DAP (Delivered at Place). The recipient will be obliged to pay any import taxes or local for the order.

6.b) Delivery is to the address specified by the customer's account. It will be made by post or carrier. It can only be made once the order validated by the customer and the payment in full. EMPREINTE NOMADE S.A.R.L. reserves the right in certain circumstances to request proof of identification (utility bill, France Telecom, identity card) before sending a command. The payment centers concerned have therefore given their prior agreement to pay. In case of refusal, the order will be automatically canceled.

6.c) delivery will be deemed made to the delivery address specified by the customer through the tracking number showing the date of filing.

6.d) Any anomaly concerning the delivery (damage, missing product compared to the order, damaged parcel, broken product ...) must be indicated in the form of "handwritten reserves", accompanied by the signature of the customer.

6.e) The client must send a copy of this letter by fax or by letter to the company EMPREINTE NOMADE S.A.R.L.

7.CLAIMS:

7.a) The customer must make to EMPREINTE NOMADE S.A.R.L. same day delivery or within seven (7) days after delivery, any claim of error of delivery and / or non-conformity of goods in kind or quality relative to its control. Any claims made beyond this period will be rejected.

7.b) Any claim not made in the rules defined above and within the time limits could not be taken into account and release EMPREINTE NOMADE S.A.R.L. any liability to the customer.

 

8. SATISFIED OR REFUNDED:

8.a) From the date of delivery of your order, you have a period of 14 days to exercise your right to cancel. However, only products returned in perfect condition and in their original packaging can be refunded (delivery charges and returns remain the responsibility of the client). The refund will be done on the client credit card or PayPal account.

8.b) The customer is solely responsible for the package and its contents for the return of goods, we invite you to take all necessary steps to ensure that the risk of loss, theft or damage. To better track your package you can if you wish to request a return authorization number to our services.

8.c) Return items must be insured under the invoice value, in the case of a shipment without insurance, EMPREINTE NOMADE S.A.R.L. wouldn’t be held responsible for loss or theft during transit.

8.d) Do not be returned or exchanged items designed to measure.

 

9. PERSONAL INFORMATION:

The transmission of information on the website Empreinte-nomade.com takes place in a secure environment, using the Internet protocols.

The card numbers are not kept on the website Empreinte-nomade.com but on the secure site of our bank.
Empreinte-nomade.com undertakes not to disclose to third parties the information provided. These are confidential and will only be used for order processing.

In accordance with the Data Protection Act of 6 January 1978, you have a right of access, rectification and opposition to your personal data. You just need to make an online request or by mail by indicating your full name, address and if possible your customer reference number to the following address: EMPREINTE NOMADE S.A.R.L., 1 rue des Ternes 75017 PARIS - FRANCE.

 

10. CUSTOMER SERVICE:

For any information, contact the buyer customer service at the following address: contact@empreinte-nomade.com

 

11. JURISDICTION:

General conditions of sale above are governed by French law. Any dispute concerning these terms of sale will be subject only to the Commercial Court of PARIS.